Since it was founded in 1863, Bernardaud has relied on industrial manufacturing equipment, but a great many steps have always been done by hand. Bernardaud makes a point of employing the latest and most sophisticated production techniques to improve product quality, maintain competitive selling prices and make affordable luxury items available in many of its product ranges.
On average, each Bernardaud piece passes through the hands of fifty workers. It takes an entire week to carry out all of the steps involved. For example, let's see how a teapot is made. First, it is cast in a hand-made plaster mold, then removed by hand. Once the drying process is complete, the seams left by the mold are removed by hand. At this point, a craftsman adds the handle and spout holes by hand. Glazing is done entirely by hand, using elaborate gestures that vary according to the shape of the piece. Many of the steps involving the detection of defects, decoration (traditional or incrustation), polishing and quality control are then performed by hand. That's why Bernardaud has a workforce of more than 400 at its two manufacturing sites.